Privacy Policy - Shaw Brothers

We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for implementing and maintaining robust data protection measures across all our operations and services.

We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation paths, timing and duration of visits, click patterns, feature interactions, and device identifiers. This information is collected through automated tracking technologies, server logs, and user interaction monitoring and may include time spent on specific pages, features accessed, and interaction patterns. The source of this data is our analytics tracking system, user devices, and server monitoring tools. We process this information for several important purposes, including improving website performance, enhancing user experience, analyzing feature usage, and identifying technical issues, which enables us to optimize our services, provide personalized experiences, and maintain platform stability. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes email address, username, password hash, account preferences, security settings, and authentication details. This information is collected through registration forms, account updates, and security protocols and may include communication preferences, notification settings, and login history. The source of this data is direct user input during account creation and management. We process this information for account management, security verification, service provision, and communication purposes, which enables us to maintain account security, provide access to services, and ensure proper account functionality. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes name, biographical information, interests, preferences, profile pictures, and social connections. This information is collected through profile creation forms, preference settings, and user-provided content and may include professional information, personal interests, and content sharing preferences. The source of this data is direct user input and profile management actions. We process this information for personalizing user experience, enabling social features, content recommendations, and community engagement, which enables us to provide relevant content, facilitate user connections, and enhance platform interaction. The legal basis for this processing is our legitimate interests in operating and improving our platform services.

Your Rights:

Right to Access: You have the right to obtain confirmation about whether we process your personal data and request copies of this data. This includes the ability to review collected information, verify processing purposes, and confirm third-party recipients. To exercise this right, you can submit a formal access request through our dedicated privacy portal or contact our data protection officer directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.

Right to Rectification: You have the right to have inaccurate or incomplete personal data corrected or completed. This includes the ability to update personal information, correct errors, and supplement incomplete data. To exercise this right, you can access your account settings directly or submit a correction request through our support system. We will process your request within 15 days and may require account verification, supporting documentation, and specific correction details to process your request.

Right to Erasure: You have the right to request the deletion of your personal data when there is no compelling reason for its continued processing. This includes the ability to remove account information, delete uploaded content, and withdraw processing consent. To exercise this right, you can initiate a deletion request through your account settings or contact our privacy team. We will complete the erasure within 30 days and may require password confirmation, written confirmation of deletion request, and identity verification to proceed.

Right to Restrict Processing: You have the right to limit the ways in which we use your personal data, particularly in cases where you contest the data’s accuracy or object to its processing. This includes the ability to pause processing activities, temporarily hide profile information, and limit data sharing. To exercise this right, you can submit a restriction request through our privacy center or contact our data protection team. We will implement restrictions within 7 days and may require account ownership proof, specific restriction parameters, and processing activity details to implement your request.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit this data to another controller. This includes the ability to download your data, transfer information between services, and receive data copies. To exercise this right, you can use our data export tool or submit a portability request through our privacy portal. We will provide the data within 30 days and may require account verification, format specifications, and recipient details for secure transfer.Data Processing and Security Measures

We process Service Data which includes login credentials, account settings, user preferences, and service configuration details. This processing involves automated collection, storage, and analysis, enabling us to provide personalized service delivery and account management. For example, in the context of entertainment content delivery, this includes content preferences, viewing history, and user profiles. The legal basis for this processing is legitimate business interests and contractual necessity, specifically to fulfill our service obligations and enhance user experience.

We process Technical Data which includes device information, IP addresses, browser types, and system logs. This processing involves automated collection and analysis, enabling us to ensure optimal platform performance and security. For example, this includes tracking system performance metrics and identifying potential technical issues. The legal basis for this processing is legitimate interests, specifically maintaining service reliability and security.

We process Communication Data which includes email correspondence, support tickets, and chat histories. This processing involves storage, analysis, and response management, enabling us to provide effective customer support and service communications. The legal basis for this processing is legitimate interests and consent, specifically to address user inquiries and maintain service quality.

We process Transaction Data which includes purchase history, payment information, and subscription details. This processing involves secure storage and analysis, enabling us to process payments and maintain accurate financial records. The legal basis for this processing is contractual necessity and legal obligations, specifically to fulfill financial transactions and comply with accounting requirements.

We process Preference Data which includes content selections, notification settings, and customization choices. This processing involves analysis and storage, enabling us to deliver personalized content and experiences. The legal basis for this processing is consent and legitimate interests, specifically to enhance user experience and service delivery.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Data Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Data Processing Agreements, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by ISO 27001, GDPR standards, and Privacy Shield principles, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: 7 years from account closure to comply with legal requirements and handle potential disputes
Usage Data: 2 years to analyze long-term usage patterns and improve services
Transaction Records: 7 years to comply with tax and accounting regulations
Communication History: 3 years to maintain service continuity and reference past interactions
Technical Logs: 1 year for security analysis and system optimization

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for shaw-brothers.com

Essential cookies serve fundamental functions for basic website operations. These cookies process authentication tokens, security parameters, and session identifiers to enable core functionality. For example, they maintain secure login states and protect against unauthorized access.

Essential cookies are fundamental to website functionality. These cookies manage user sessions, verify security credentials, and maintain technical stability. We use them specifically for:
– User authentication
– Security measures
– Basic site operations
– Session management
– Technical stability

Functional cookies enhance your experience by remembering your preferences. They enable:
– Language preferences
– Region-specific content
– User interface customization
– Feature optimization
– Personalized settings

Analytics cookies help us understand user behavior. They collect information about:
– Page interactions
– Navigation patterns
– Feature usage
– Session duration
– User preferences

Performance cookies assess and improve website operation by:
– Monitoring site speed
– Identifying technical issues
– Optimizing content delivery
– Analyzing user experience
– Tracking system performance

Cookie Management

You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences
– Account settings

Compliance Measures

For EU residents, we ensure:
– Explicit consent mechanisms
– Data minimization
– Purpose limitation
– Storage limitations
– Processing transparency

California residents have additional rights:
– Right to know about personal information collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination
– Right to access collected information

Regarding users under 13:
– Age verification requirements
– Parental consent procedures
– Limited data collection
– Special protection measures
– Parental access rights

Policy Updates

Policy updates involve:
– Regular review procedures
– User notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring

Contact Information

For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for shaw-brothers.com and covers all associated services within the entertainment industry.